Refund policy

Return & Exchange Policy

At Five Bridges Co., all sales are final. We do not offer refunds at this time.

Exchanges

We are happy to offer exchanges on hats only within 14 days of delivery, provided the item is unworn, unused, and in original condition.

Exchanges may be made for a different hat style or color, subject to availability.

To request an exchange, please contact us at support@fivebridgesco.com with your order number.

Non-Exchangeable Items

• Sale or clearance items
• Worn, washed, or damaged items

Shipping for Exchanges

Customers are responsible for shipping costs associated with exchanges unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery and we will make it right.